1. Acceptance of These Terms
Welcome to the website of APARC Health & Motion (“APARC”, “we”, “us” or “our”), a premier chain of physiotherapy and rehabilitation centres with 12+ centres across Delhi NCR, Gurugram and Pune, several of which are located inside partner hospitals. These Terms & Conditions (“Terms”) govern your access to and use of the website aparchealthandmotion.in (the “Website”), including our contact and appointment booking forms.
By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.
2. Medical Disclaimer — Please Read Carefully
The content on this Website is provided for general information and education only. It is not medical advice, diagnosis or treatment, and it must never be treated as a substitute for consultation with a qualified healthcare professional.
- Browsing this Website, reading its content, or submitting an enquiry or booking request does not create a doctor–patient, physiotherapist–patient or any other clinical relationship between you and APARC or any member of our team. Such a relationship is established only through a formal, in-person or duly arranged clinical consultation.
- Information about conditions, therapies and rehabilitation programmes on this Website is general in nature. Every person’s condition is different, and any programme of care must be personalised by a qualified professional following proper assessment.
- Never disregard, delay or discontinue professional medical advice because of something you have read on this Website.
- In a medical emergency, do not rely on this Website. Contact your local emergency services or go to the nearest hospital emergency department immediately.
3. Appointments and Bookings
You may request an appointment by phone or WhatsApp on +91 98189 11195, or through our online form at /book-appointment/. Please note:
- All booking requests made through the Website are requests only and are subject to confirmation by our team, based on clinician and slot availability at the relevant centre. A list of our centres is available at /centres/.
- You agree to provide accurate, current and complete information when making a booking or enquiry, including your name, contact details and a brief description of your concern.
- If you need to reschedule or cancel an appointment, please contact us as early as possible by phone, WhatsApp or email so that the slot can be offered to another patient.
- The availability of specific services and programmes may vary between centres.
4. Acceptable Use of the Website
You agree to use the Website only for lawful purposes. In particular, you must not:
- use the Website in any way that breaches applicable Indian law, including the Information Technology Act, 2000;
- submit false, misleading or fraudulent information through our forms, or impersonate any person;
- attempt to gain unauthorised access to the Website, its server or any connected system, or introduce viruses or other harmful material;
- scrape, harvest or systematically extract content or data from the Website; or
- interfere with the proper working of the Website or the ability of others to use it.
5. Intellectual Property
All content on this Website — including text, articles, graphics, photographs, images, logos, branding and page layouts — is owned by or licensed to APARC Health & Motion and is protected under applicable intellectual property laws. You may view and print pages for your personal, non-commercial use. Any other reproduction, republication, distribution or modification of Website content, in whole or in part, requires our prior written permission.
6. Third-Party Links and Services
The Website contains links to third-party platforms and services, including Google Maps, WhatsApp click-to-chat, and our social media profiles on Facebook, Instagram, YouTube and LinkedIn. These are provided for your convenience only. We do not control and are not responsible for the content, availability, terms or privacy practices of any third-party website or service, and a link does not imply our endorsement. Your use of third-party services is at your own risk and subject to their respective terms.
7. Accuracy of Information
We make reasonable efforts to keep the information on this Website accurate and up to date, including details of services, centres, timings and contact information. However, we do not warrant that the Website or its content is complete, error-free or current at all times, and the Website is provided on an “as is” and “as available” basis. Details such as service availability and operating hours may change; please confirm with us directly before visiting a centre.
8. Limitation of Liability
To the fullest extent permitted by applicable law, APARC Health & Motion, its directors, clinicians and staff shall not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with your use of, or inability to use, this Website or your reliance on any information contained on it. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Indian law. This section relates to use of the Website; it does not govern the clinical services provided at our centres, which are subject to separate consent and engagement processes.
9. Indemnity
You agree to indemnify and hold harmless APARC Health & Motion against claims, losses and expenses (including reasonable legal costs) arising from your misuse of the Website or your breach of these Terms.
10. Privacy and Data Protection
We handle personal data submitted through this Website — for example via our contact and booking forms, cookies and analytics — in accordance with our Privacy Policy and applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Please read the Privacy Policy to understand how your information is collected, used and protected.
11. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be applied to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
12. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our services, the law or our practices. The updated version will be posted on this page with a revised “Last updated” date, and your continued use of the Website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
14. Contact Us
If you have any questions about these Terms, or wish to raise a concern or grievance, please contact:
- Grievance Officer / Privacy Team, APARC Health & Motion
- Email: [email protected]
- Phone / WhatsApp: +91 98189 11195 (Mon–Sat, 9:00 AM–5:00 PM; closed Sunday)
- Postal address: ACNR Pitampura, Zone H-4, Plot 5-7, Parwana Road, Pitampura, New Delhi 110034
- Online: /contact/
Last updated: 24 July 2026