Frozen shoulder, or adhesive capsulitis, is a condition where the capsule surrounding the shoulder joint becomes inflamed, thickened and tight. It causes pain and a progressive loss of movement, and it is one of the few musculoskeletal conditions that moves through recognisable stages — which is why treatment that ignores the stage often makes things worse.

The stages matter more than anything else

In the freezing stage, pain dominates and movement is reducing; aggressive stretching here typically increases pain and achieves nothing. In the frozen stage the pain often eases but stiffness is at its worst, and this is where sustained mobilisation work earns its place. In the thawing stage movement gradually returns and the focus shifts to restoring full range and strength.

Your physiotherapist establishes which stage you are in at assessment and matches treatment to it. This is the single most common reason people arrive having made no progress elsewhere — the right exercise for one phase is the wrong exercise for another.

What treatment involves

Depending on stage: hands-on joint mobilisation to restore glide in the capsule, soft-tissue work for the muscles that have tightened in compensation, a home programme calibrated to what the shoulder will currently tolerate, and pain-management modalities where they help you engage with the exercise. Treatment is reviewed as you move between stages rather than being set once.

Working with your doctor

Frozen shoulder is sometimes managed alongside medical treatment such as injection, and it is more common in people with diabetes or thyroid conditions. If you have not had the shoulder assessed medically, or if your diabetes is not well controlled, we would encourage you to see your doctor as well as starting physiotherapy.

How long each stage tends to last

Frozen shoulder is slow, and knowing that in advance changes how people cope with it. The painful freezing stage commonly runs for several months, the stiff frozen stage for several more, and thawing is gradual rather than sudden. Total duration is usually measured in months to a couple of years, and it varies widely between people.

Physiotherapy does not abolish that timeline. What it does is reduce pain through it, limit how much movement is lost, and shorten the tail by restoring range and strength as soon as the shoulder will accept the work. People who are guided through the stages generally arrive at the other end with a better shoulder than those who wait it out.

What treatment looks like at each stage

Why consistency beats intensity

A short daily programme done every day outperforms a long session done twice a week. The shoulder responds to frequent, tolerable input; it does not respond well to being attacked periodically. Your home programme will be built so that it is short enough that you will actually do it.

If you have diabetes

Frozen shoulder is more common in people with diabetes, and can be more stubborn and longer-lasting. That is not a reason for pessimism, but it is a reason to expect a longer course and to keep your diabetes care under review alongside the shoulder.

Booking an assessment

Available across all APARC centres, within orthopaedic physiotherapy, often alongside manual therapy. Further reading: how physiotherapy helps frozen shoulder. Call +91 98189 11195.


Medically reviewed by Dr Chitrakshi Sharma, MPT · Last reviewed: 2 August 2026 · Our clinical team

Shoulder strengthening and stretching

Essential exercises for the shoulder joint.

Shoulder strengthening and stretching

Strengthen and stretch the shoulder joint.

These videos are general education, not a substitute for individual assessment. Exercise selection after injury, surgery or a neurological event should be confirmed with a qualified physiotherapist before you begin.

More videos on the Dr Dharam Pandey & Team YouTube channel.